Privacy Policy
1. Introduction
At ELECTRIFYD, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services or visiting our website, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect and process the following information about you:
Personal Information: Name, email address, phone number, postal address, and other contact information provided when you contact us, sign up for services, or make inquiries.
Technical Information: IP address, browser type, device type, operating system, and browsing behavior collected through cookies and similar technologies.
Feedback: Comments, reviews, and survey responses that help us improve our services.
3. How We Use Your Information
The information we collect is used for:
Providing Services: To process your requests, provide the services you’ve asked for, and manage our relationship with you.
Improving Our Services: To analyze how our website and services are used, troubleshoot issues, and enhance the user experience.
Communication: To respond to inquiries, provide updates about your services, and send important information regarding changes to policies, services, and terms.
Marketing: To send you occasional promotional emails or offers that may be of interest, only if you have consented to receive such communications. You may opt-out at any time.
4. How We Share Your Information
We may share your personal information with:
Service Providers: Third-party vendors that provide services on our behalf, such as payment processors, IT support, or analytics providers. These providers are obligated to protect your information and use it solely for the services we request.
Legal Obligations: In cases where we are required to disclose information to comply with legal requirements or enforce our terms and conditions.
Business Transfers: If we undergo a merger, acquisition, or sale, your information may be transferred as part of the business assets. We will notify you of such events if they occur.
5. Data Security
We prioritize the security of your personal information and implement appropriate technical and organizational measures to safeguard it. These measures include encryption, access controls, and secure storage. However, no transmission of data over the internet can be guaranteed as completely secure, and we cannot ensure or warrant the security of information during transmission to our website.
6. Retention of Information
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Ask us to correct any inaccurate or incomplete data.
Deletion: Request the deletion of your personal information where applicable.
Objection: Object to our processing of your information in certain circumstances, such as for direct marketing.
Data Portability: Request a copy of your personal information in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to personalize your experience, understand how our site is used, and provide relevant content. You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Easy PV
We use a third party service called Speedy PV on our website. This service is provided by Midsummer Energy Ltd. Midsummer Energy Ltd will collect your personal data for the purpose of providing an estimated cost to install a solar PV system at your residential property, and if requested by you, your data will be passed on to third-party companies like ourselves so we can contact you with more information. We recommend you review Midsummer Energy Ltd's privacy Policy, available at https://midsummerwholesale.co.uk/privacy-policy to understand how Midsummer Energy Ltd processes your personal data.
11. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review this policy regularly. Where appropriate, we will notify you of significant changes by email or through our website.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
ALAN DESIGN CONCEPT T/A ELECTRIFYD
Ilkeston Way
Phone: 07305414661
Email: electrifyduk@gmail.com
Last Updated: 08/11/2024